1. The Contract

Getaway2Cyprus.com acts as booking agents on behalf of all the Hotels, and the service providers that are featured on this website, and therefore the contract is between the person making the booking and the providers of the service. When you make a booking for accommodation, we send you an e-mail to confirm the booking, and it is at this point that a legally binding contract comes in to existence. The date of the contract is therefore the date stated on the e-mail confirming your booking.

Once the contract is made, the accommodation and or service provider is responsible for providing you with what you have booked, and it is your responsibility to pay for it.
 

2. Confirmation of Booking

When you receive confirmation of your booking, it is important that you check the details carefully. If there is anything that you consider to be incorrect, you must notify us immediately, or at least within 24 hours of receiving the confirmation, by sending an e-mail to reservations@Getaway2Cyprus.com quoting the Booking Reference. Failure to notify us within 24 hours of receiving the confirmation, will result in the Change Fees, and Cancellation charges as referred to in these Terms & Conditions being applicable.

3. The Principal

In parties of two or more people, the person who makes the booking will be regarded as the principal, and this person accepts responsibility for full payment of the booking, including all cost and charges in respect of all members of the party.

If the principal is under 18 years of age (on the date of commencement of the booking) and the parents, or guardians are not travelling with him or her, then either a parent or a guardian must write to us giving written consent to arrangements being made with us by the principal.
 

4. Confirmation of Booking, and any other information

Confirmation of the booking, and any other information will be sent to the e-mail address provided by the principal, who is in turn responsible for ensuring that all other members of the party are kept fully informed.

5. Holiday Insurance

We strongly recommend that you take out adequate holiday insurance. It is your responsibility to make sure that you have adequate insurance cover, which should include amongst other things, all medical costs, and the cost of assistance, including return to your country of residence in the event of an accident or illness.

6. Payments

Full payment of the total amount due will be transacted through the credit card account given, as soon as the booking is confirmed. By agreeing to these booking conditions, you consent to this procedure. To safeguard your interest, we use sophisticated technology to secure your credit card details.

Payment for incidental Hotel extras, such as mini bars, telephone charges, etc. have to be made directly to the accommodation provider, when you check out.
 

7. Special Requests

If you have any special requests for the accommodation provider that do not form part of the standard accommodation services as described in this website (for example dietary requirements, cots, etc.) you can notify us at the time of making the booking by including details in the ‘Enter Special Requests’ box. If you want to make a Special Request after your booking has been confirmed, then you should send an e-mail to us at reservations@Getaway2Cyprus.com quoting your Booking Reference. We will pass on all such requests to the relevant accommodation provider, but we can not guarantee that they will be met. Furthermore, if the accommodation provider is unable to meet such requests, neither we, nor they, can have any liability to you in this respect.

8. Changes to Confirmed Bookings

If you want to change any details of your booking after it has been confirmed by us, we will be pleased to do our best to help. However, the accommodation, and or service provider has no obligation to make any change.

Only the principal who made the original booking can change it, and to do so he or she should send an e-mail to reservations@Getaway2Cyprus.com quoting the Booking Reference. We will then use our best endeavours to make the necessary arrangements with the accommodation and or service provider, and confirm accordingly. At the same time, we will inform the principal of the costs involved, including our standard administration fee of 15 CY£ per change.

If you change the number of people booked, the accommodation, and or service price will be re-calculated for the new size of party. For example if your party is reduced in number, this may mean that accommodation is under-occupied, and each of the remainder of your party may have to pay more.

If you wish to change your booking while on holiday (e.g. upgrading accommodation or extending your stay), all requests are subject to availability, and any extra costs involved must be paid immediately.
 

9. Cancellation Policy (Accommodation Only)

Should you need to cancel, the principal must do so by sending an e-mail to reservations@Getaway2Cyprus.com quoting the Booking Reference.

We will confirm the cancellation, and at the same time notify the principal of the cancellation charges due, which will be calculated as follows:-

When the cancellation e-mail is received by us:

 - More than 42 days before ‘Commencement’ date, the Cancellation Charges will be 25% of the total cost of the accommodation, and or service.

 - From 41 to 21 days before ‘Commencement’ date, the Cancellation Charges will be 50% of the total cost of the accommodation, and or service.

 - From 20 to 7 days before ‘Commencement’ date, the Cancellation Charges will be 75% of the total cost of the accommodation, and or service.

 - Less than 7 days before ‘Commencement’ date, Cancellation Charges will be 100% of the total cost of the accommodation, and or service.

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10. Cancellation Insurance

Should you wish to protect yourself against the cancellation charges referred to in section 9, you can do so when making your booking by simply clicking on Yes, in the section Cancellation Insurance. It should be noted, that we are not able to arrange Cancellation Insurance after your booking has been made.

It may be that the cancellation charges as referred to in section 9, are recoverable under the terms of an Insurance Policy that you have, or perhaps intend to arrange, providing that your reasons for cancelling fall within the terms specified in the policy. This being the case, you may not need to insure with us. It could be however, that you would like to insure with us anyway, because most travel insurance policies have an excess clause, which may mean that you have to pay the first 35 to 50 CY£’s per person of any claim. We would advise you to check the policy you have, or are intending to arrange.

11. Changes to Confirmed Bookings

If the accommodation, and or service  provider has to make a change to your confirmed booking, we will inform you as soon as possible, but we will have no other liability towards you.

Getaway2Cyprus.com will do everything in its power to avoid having to make any changes to any bookings. However, if in the unlikely event that we are informed by the accommodation, and or service  provider that it is not possible to provide the accommodation, and or service that you have booked, we will do our very best to provide you with similar accommodation, and or service, of equal standard. If we are unable to do this, or you prefer not to accept our alternative, you may cancel free of charge.

12. Our Responsibility to you for your Booking

Because we are acting only as a Booking Agent, we have no liability for any of the accommodation and or service arrangements, and in particular no liability for any illness, personal injury, death, or loss of any kind, unless caused by our negligence. Any claim for damages for injury, illness, or death, arising from your stay in the accommodation, or use of a service, must be brought against the provider, and will be under the jurisdiction of the law of the country in which the accommodation is located or the service took place.

13. Complaints Procedure (Accommodation Only)

If you find it necessary to complain while you are staying at the accommodation, you must inform the accommodation management immediately, in order to give them the chance to resolve the problem. You may lose any right to compensation, if you fail to do so. If the issue is not resolved to your satisfaction, you should contact us by calling 22 870498. This telephone number will be shown on your Confirmation of Booking. We will act as an intermediary to try and rectify the problem to your satisfaction as quickly as possible. In the event that we are unable to do so, and you wish to take matters further, you must do so directly with the accommodation provider, and or owner concerned.

14. Indemnity (Accommodation Only)

When you book accommodation through Getaway2Cyprus.com, you accept responsibility for the proper conduct of yourself, and all of the members of your party during your stay. The provider, and or owner of the accommodation reserves the right at any time to terminate your stay, or that of any member of your party due to misconduct, within their reasonable opinion. Should this be found necessary, full cancellation charges will apply, and no refund will be given.

Furthermore, the accommodation provider shall be under no obligation whatsoever to pay compensation, or meet any costs or expenses you may incur as a result of your booking being terminated in accordance with this section of our Terms & Conditions. If your actions, or those of any member of your party cause damage to the accommodation in which you are staying, you agree to fully indemnify us against any claim (including legal costs) made against us by the provider, and or owner of the accommodation. Finally, you are also liable to reimburse the accommodation provider or owner for any damage caused, before you end your stay.

15. Room Allocation

When you arrive at the accommodation, you will be asked to register, and this will include you having to show your passport or other means of photo identification. You will then be allocated a room.

16. Check in and Check out times

The accommodation should be available for you to Check In from 1400 hrs (2 pm).

On the day of departure, you will be required to vacate the accommodation no later than 1100 (11 am). Failure to do so could result in an extra charge being made by the accommodation provider.

 

17. Car Rental - Reservations

All reservations are made and accepted by Class of vehicle, and not by Type or Model.

Collision Damage Waiver (CDW) for Non European Driving License Holders.

Depending on the Group of vehicle, the minimum Excess to be paid in case of damage being caused to the vehicle is CY£ 200.00 for groups B1-D1, CY£ 600.00 for groups D2-F3, and CY£ 1000.00 for groups F4-J3. Non European Driving License Holders, can if they wish protect themselves against the Excess by taking out Non European CDW at the following rates: Groups B1-D1, is CY£ 5.00 per day. Groups D2-F3, CY£ 6.00 per day. Groups F4-J3,  CY£ 15.00 per day. The necessary arrangements and payment for this cover must be made at the time of pick up of the vehicle.

All Rental Rates Include:

• Unlimited Mileage

• Free Delivery and Collection of the vehicle.

• Third Party Insurance.

• Safety Belts in all vehicles.

• Radio or Tape or CD Player in all vehicles.

• A change of car in case of mechanical breakdown.

Rental Rates do NOT include:

• Tax: Value Added Tax

• Fuel: All vehicles are filled with fuel, the cost of which must be paid for at the time pick up. Fuel is non refundable.

• Traffic Fines: Any Traffic Fines incurred during the period of rental are the responsibility of the person renting the vehicle.

Cancellation Insurance Policy

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Definitions

The following words or expressions carry the meaning shown below, whenever they appear in bold print:-

Close Business Associate – your associate in the same employment as you whose absence from work necessitates you to have to cancel your booking, as certified by your senior Director or partner.

Relative – Mother, father, wife, husband, son, daughter, brother, sister, grandmother, grandfather, grandchild, parent in law, or fiancé(e).

Your party – those persons included in the booking made by you.

We/Our/Us – Getaway2Cyprus.com

You/Your – The person making the booking, and referred to in our Terms & Conditions as the principal.

The Cover

The Getaway2Cyprus.com Cancellation Insurance will indemnify you against the Cancellation Charges as referred to in section 9 of our Terms & Conditions, irrespective of the sum involved.

The premium relates to the booking as a whole, and therefore covers complete Cancellation of the booking only. It does not cover part Cancellation, or Curtailment, or Cancellation by individual members of your party.

What is Covered

1. Your death, accidental bodily injury or illness, or that of a Relative or member of your party, or of your Relative or a Close Business Associate.

2. You or any member of your party being subject to compulsory quarantine, or being summoned for Jury Service, or as a witness in a Court of Law during the period that you have booked.

3. Your redundancy qualifying you to claim for payment under current Redundancy Legislation, or that of any member of your party, provided that such notice or redundancy is notified to us within 14 days of its announcement.

4. Your private dwelling becoming uninhabitable following accidental damage, or your presence being required by the Police following burglary at such private dwelling, and occurring at any time after payment of the Cancellation Insurance premium has been received by us.

How to arrange Cancellation Insurance

Should you wish to protect yourself against the cancellation charges referred to in section 9 of our Terms & Conditions, you can do so when making your booking by simply clicking on Yes, in the section Cancellation Insurance. It should be noted, that we are not able to arrange Cancellation Insurance after your booking has been made.

It may be that the cancellation charges as referred to in section 9 of our Terms & Conditions, are recoverable under the terms of an Insurance Policy that you have, or perhaps intend to arrange, providing that your reasons for cancelling fall within the terms specified in the policy. This being the case, you may not need to insure with us. It could be however, that you would like to insure with us anyway, because most travel insurance policies have an excess clause, which may mean that you have to pay the first 35 to 50 CY£’s per person of any claim. We would advise you to check the policy you have, or are intending to arrange.

Your duty as the Principal
 

When requesting Cancellation Insurance at the time of booking, you are confirming that:- 

1. You are not aware of any circumstances that are likely to cause Cancellation of the booking.

2.  That you will act at all times in a reasonable manner to prevent a claim.

3.  That you will notify us by e-mail immediately of any occurrence that may cause you to cancel the booking, including any impending prosecution, inquest, or fatal injury.

Specific Exceptions that are not Covered

Cancellation due to any of the following:- 

1. Your disinclination to travel, or to continue with the booking.

2. For reasons that could reasonably have been anticipated at the time that you made the booking.

3. Any act of terrorism.

4. War, invasion, act of a foreign enemy, hostiles (whether war be declared or not), civil war, rebellion, or revolution.

5. Winter sports activities.

6. Your wilful, malicious, or unlawful act.

7. Flying or aerial activity of any kind, other than as a fare paying passenger in a fully licensed passenger carrying aircraft.

8. Injury, illness, or death, attributable to HIV (Human Immunodeficiency Virus) and or any HIV related illness including AIDS (Acquired Immune Deficiency Syndrome) and or any mutant derivative or variation thereof, however caused.

9. The financial failure of an Airline.

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